Presented by The Art of Being Smart
How to Minimize Conflict and Master Your Professional and Personal Relationships
Course Objectives Include:
Define and identify sources conflict, reflect on how your method of communication can contribute or reduce conflict, explore how effective conflict resolution strengthens leadership withing the organization, assess communication styles to determine how they impact conflict, distinguish between structural and individual approaches to conflict, describe the four key steps and effective conflict resolution, enhance your communication toolkit, discover the link between cultural awareness and effective communication, put the power of an apology into practice, and demonstrate effective conflict resolution skills.
This training is facilitated by Aleem Naseer M.B.A. (Author, University Instructor and Human Performance Specialist).
Cost includes lunch and course materials.